Last updated: June 26, 2026
This page is provided in accordance with Japan's Act on Specified Commercial Transactions (特定商取引法).
| Seller | |
| Address | Disclosed upon request |
| Phone | Disclosed upon request |
| hello@getvidcel.com | |
| Pricing | As listed on the service page (tax included) |
| Payment method | Credit card (Stripe) |
| Payment timing | Charged at the time of order |
| Service delivery | Delivered within 48 hours of order confirmation |
| Cancellation & refunds | Cancellations are accepted before video delivery for a full refund. After delivery, refunds are not available in principle. If there is a quality issue, we will reproduce the video at no charge. |
| Operating environment | Latest versions of Chrome, Safari, Firefox, or Edge |